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"Guide: What is on-demand delivery?"

Learn how to meet customer expectations for fast and reliable delivery.

Uber recently partnered with Edelman to learn more about how consumers think about delivery. In interviews with more than 5,700 people across age groups and regions, the findings were clear: quality delivery is now a core expectation. Specifically, customers expect to have a range of on-demand delivery options at their fingertips and increasingly seek out the ability to receive products as fast as possible. 

In this guide, we’ll help you think through ways to build a standout delivery experience by exploring key findings from the report and covering the following topics:

• What is on-demand delivery?
• Express versus same-day delivery
• Benefits of offering on-demand delivery
• How to offer on-demand delivery with Uber

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